These Terms and Conditions explain how Quatro Casino accounts, payments, bonuses, withdrawals, responsible gambling tools, and disputes work. Players should read them before registering, depositing, or claiming a bonus.
Quatro Casino is operated under an offshore Kahnawà:ke Gaming Commission licence. It is not licensed or supervised by the New Zealand Department of Internal Affairs. New Zealand gambling law is based on the Gambling Act 2003, and online casino rules are now moving through the Online Casino Gambling Act 2026 framework.
The official Quatro Casino Terms and Conditions were last updated on 3/30/2026 12:00:00 +1100.
Registration and account rules
A player must create an account and deposit before using Quatro Casino services. Registration details must be accurate and complete. Quatro Casino can request identity checks at registration, after deposits, or before withdrawals.
Players may hold only one casino account. Multiple accounts can lead to suspension, bonus cancellation, and confiscation of related winnings. Account login details must stay private. Any activity made with the correct username, password, or biometric login may be treated as valid account activity.
Quatro Casino may request a valid passport, driver’s licence, government ID, proof of address no older than 3 months, and proof of payment method ownership. Withdrawals may not be processed until verification is complete.
Bonuses and wagering rules
The Quatro Casino sign-up offer gives a first deposit bonus and free spins over 7 consecutive days. The bonus depends on the first single deposit amount:
- $10–$19.99 deposit: $10 bonus plus 10 free spins per day for 7 days
- $20–$49.99 deposit: $20 bonus plus 20 free spins per day for 7 days
- $50–$99.99 deposit: $50 bonus plus 50 free spins per day for 7 days
- $100+ deposit: $100 bonus plus 100 free spins per day for 7 days
Free spins must be claimed and played on the day they are allocated. Missed daily spins are forfeited.
The first deposit bonus, second deposit bonus, and free spin winnings carry 200x play-through before the bonus balance can convert to cash. From the third deposit, later bonus amounts carry 30x play-through. Slots count 100% toward wagering. Table games, roulette, blackjack, baccarat, parlour games, and live casino games count 2%. All Aces Video Poker and Flippin’ Awesome Shields of Asgard do not count.
Deposits and withdrawals
Players must deposit only funds that are legal and belong to them. Quatro Casino can suspend accounts, void winnings, or confiscate balances linked to fraud, payment disputes, chargebacks, money laundering concerns, or third-party payment use.
Quatro Casino does not charge deposit fees, but banks, card issuers, payment processors, or intermediaries may charge their own fees.
Withdrawals stay pending for 48 hours. After that, Quatro Casino processes the withdrawal on the following business day. Verification can delay payment. Direct Bank Transfer withdrawals may carry a fee, and currency conversion can include a 2.5% conversion fee.
Responsible gambling controls
Quatro Casino provides deposit limits, cooling-off periods from 24 hours to 6 weeks, and a 6-month self-exclusion option. Players can contact the casino support team to discuss these tools.
New Zealand players who need outside help can contact Problem Gambling Foundation NZ at www.pgf.nz or call the national Gambling Helpline on 0800 654 655.
Changes to these terms
Quatro Casino can revise, remove, or update any part of the Terms and Conditions. Players should check the terms regularly. Continued use of the casino after changes means the player accepts the updated terms.
Support, disputes, and jurisdiction
Quatro Casino support can handle account questions, payment issues, bonus problems, and complaints. Players can use Live Chat or email [email protected].
Complaints should be raised within 6 months of the issue. If Quatro Casino cannot settle a dispute, it may refer the case to eCOGRA as its alternative dispute resolution body. Players can also contact the Kahnawà:ke Gaming Commission at [email protected].
Quatro Casino remains an offshore casino for New Zealand players and does not fall under direct DIA control.
