Skip to main content

Privacy Policy – Quatro Casino

Quatro Casino is managed by Fresh Horizons Limited. The company address listed in the casino privacy policy is Palm Grove House, PO Box 438, Road Town, Tortola, British Virgin Islands, VG1110.

For New Zealand players, Quatro Casino works as an offshore casino. It is not licensed or supervised by the New Zealand Department of Internal Affairs. New Zealand gambling rules sit under the Gambling Act 2003, while online casino licensing is now being implemented through the Online Casino Gambling Act 2026 framework.

Quatro Casino is listed under Fresh Horizons Ltd. on the Kahnawà:ke Gaming Commission permit holder list. The last published update found on the Quatro Casino privacy policy is 8/4/2025 12:00:00 +1100.

What personal data Quatro Casino collects

Quatro Casino collects data needed to open, manage, verify, and secure a player account. This can include your name, date of birth, gender, email address, postal address, mobile or telephone number, and account username.

The casino may also collect identity and financial documents. This includes photo ID, proof of address, bank statements, utility bills, card details, e-wallet data, and other payment information. For account activity, Quatro Casino records deposits, withdrawals, wagers, account messages, emails, phone calls, and live chat conversations.

Device and online activity data may also be collected. This includes IP address, browser type, device data, and cookie-based information.

How Quatro Casino uses player data

Quatro Casino uses player data to create accounts, provide customer support, verify identity, process payments, meet anti-money laundering duties, and check player age. It also uses data for fraud prevention, account security, risk management, marketing communication, service improvement, and regulatory requests.

Marketing messages can be stopped through opt-out links or by contacting the Casino Support Centre. The casino says marketing preference changes may take up to 48 hours to process.

Sharing data with third parties

Quatro Casino may share player data with trusted third parties that help with customer support, IT systems, payment processing, marketing, sales, and data analysis. It may also share data with financial institutions, regulators, law enforcement, public authorities, or business buyers if company assets are sold or transferred.

Data may be transferred outside the European Economic Area if the receiving country or service provider gives an adequate level of protection.

Player rights and privacy contact

Players can ask for access to their personal data, request copies, correct data, amend data, delete data, object to processing, restrict processing, or withdraw consent for marketing. These rights are not absolute and may depend on gambling, reporting, anti-fraud, and AML rules.

For privacy requests, contact Quatro Casino at [email protected] or write to Fresh Horizons Limited, Palm Grove House, PO Box 438, Road Town, Tortola, British Virgin Islands, VG1110. The casino states that request processing can take up to 30 days.

Cookies and tracking

Quatro Casino uses cookies for login sessions, account navigation, language and media preferences, fraud prevention, and tracking how users reach the website. Tracking cookies may also support affiliate and marketing obligations.

Players can delete or block cookies through browser privacy settings. Blocking session cookies may stop parts of the casino account from working correctly, including login access.